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What Our Legal Terms Mean for Your Account

wizzardofgods operates where state law permits, and everything in this section spells out your rights, our obligations, and how we handle your account data.

State-dependent accessAccount data rightsPayPal, Venmo, Play+ policy contextContact paths for legal requestsTerms apply at account creation
wizzardofgods What Our Legal Terms Mean for Your Account
LEGAL CONTACT PATHS

Reach Us on Legal or Policy Matters

If you have a question about your rights under our terms, a data-access request, or a dispute tied to a PayPal or Venmo transaction, we have three ways to get in touch. Each channel is staffed by team members who can pull your account record and respond to formal requests. Use the channel that fits the urgency of your question.

Team online

Live Chat

Open the chat widget from any page in your logged-in account. Use this for urgent policy questions or to flag a transaction dispute tied to your Play+ or PayPal wallet.

Email Support

Send formal data-access or correction requests to our support address. We aim to acknowledge legal inquiries within one business day and respond fully within the period state law requires.

Account Settings

Your account dashboard includes a Privacy and Terms section where you can download a copy of your stored data or submit a deletion request without contacting support directly.

ACCOUNT SECURITY DETAIL

How We Protect Your Data and Account

Security and data handling are not afterthoughts here. Every account is protected through SSL encryption, and payment data flowing through PayPal, Venmo, or Play+ is never stored on our servers in raw form — tokenization handles that at the processor level. Here is what we do across four areas you should know about.

Data Retention

We keep your transaction history and identity-verification documents for the period required by applicable state law. When that period ends, records are deleted or anonymized on a scheduled cycle.

Cookie Policy

We use session and analytics cookies to keep your account state stable and to understand how pages are used. You can adjust cookie preferences from the footer link on any page.

Identity Verification

When a withdrawal is requested or an account flag is raised, we verify identity through document review. You upload a government-issued ID directly in your account dashboard; no email attachments needed.

Requesting Changes

To correct or remove personal data, log in, go to Privacy Settings, and submit a change request. We confirm receipt by email and process it within the timeframe your state's law sets.

Common Legal Questions About Your Account

These are the questions we field most often when it comes to our terms, your rights, and how we handle account data. If your question is not here, use live chat or the email path in the section above.

Access depends on your state's current online gaming law. We check your location at account creation. If your state is not eligible, you will see a notice before you can complete registration.

We store your transaction ID, amount, and timestamp. Raw payment credentials stay with PayPal or Venmo through their tokenization systems — we never hold your login credentials or card numbers on our servers.

Log into your account, go to Privacy Settings, and select the data-export option. A download link is emailed to your registered address. The process is fully self-serve and does not require contacting support.

Yes. Submit a deletion request through Privacy Settings or email our support team. We retain only what state law requires us to keep; everything else is removed within the timeframe local regulation specifies.

Any remaining Play+ balance is returned to your wallet per the terms of the Play+ card agreement. Contact our support team to initiate the return process; they will walk you through the steps inside your account.

We send an email to your registered address before any material change takes effect. The updated terms are also posted here with a revision date so you can review exactly what changed and when.
Reference

Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.